Privacy Statements

Privacy Statement

Lux Interior Pty Ltd is committed to protecting your privacy and ensuring the security of your personal information. Our privacy policy outlines our approach to privacy and how we collect, use, and protect your personal information. It also sets out your rights in relation to accessing the personal information we collect and hold about you and any subsequent purchases you make on the website. We are bound by the Australian Privacy Principles (or APPs) in the Privacy Act 1988 (Cth).

How we collect your personal information

We collect personal information to effectively conduct our business and services as an e-commerce organization. We collect personal information when you make a transaction on our website, register for membership, or contact us.

Lux Interior Pty Ltd does not and will not store credit card numbers.

Personal information we do collect includes your name, address, email, phone number, and billing address. All personal information that we collect will be done so in a lawful and unobtrusive manner.

When we collect information, efforts will be made to ensure each individual understands why such information is being collected, how it will be used, and to whom such information will be given.

Using our website

When visiting our website, cookies may be placed on your browser to enable you to log in to your account, maintain a shopping cart, and make purchases. We may use this information to enhance your customer experience and provide more relevant advertising and marketing messages.

By using the website and agreeing to this policy, you grant us permission to place and store cookies on your browser. Cookies collect information regarding your browser type, IP address, web pages visited, and web page statistics. We may also use these cookies to collect demographic data. We do not collect or use any information during this process that could identify you as an individual. The information is anonymous and is used to support customized digital advertising. Additionally, third parties we use to provide services on our website (such as PayPal) may place and read cookies on your browser.

How we use your personal information

All personal information we collect, use, and disclose will only be done so to fulfill the purpose for which it was collected. Our use and disclosure of your personal information are for the purpose of enabling us to carry out our function as an e-commerce business and provide you with an improved user experience.

Where we do collect your personal information and disclose it to a third party, we ensure that it is done so in a protected and secure manner.

Consent to use your personal information

Personal information will only be used for marketing purposes if you have given implied consent. Implied consent is assumed when signing up to use our site, registering your email address, or participating in any promotions that require you to disclose your email address.

When registering or purchasing from Lux Interior Pty Ltd, you consent to using your personal information, such as your email address, to provide you with offers and information regarding our products and services. All digital communications will comply with the requirements of the Spam Act 2003 (Cth).

Disclosure to third parties

Occasionally we do provide your personal information to third parties that we use to provide services to you as the customer. As some service providers are located overseas, cross-border transfer of such information will be done so in accordance with Australian Privacy Principle 8 (APP 8).

Security of your personal information

When using, collecting, and storing your personal information, we take every necessary step to ensure that this is done so securely and safely. All reasonable steps are taken to ensure that your personal information is not accessed, disclosed, or collected by any unauthorized persons or third parties.