Seven steps, two payments, one point of contact.
Every stage is documented. Every payment is in your contract. No surprises.
- 01
Discover
Find us on Rednote, by word of mouth, or by walking past the workshop.
- Client
- Browse our work
- Output
- —
- 02
WeChat
Add us on WeChat (or email) and tell us the basics: suburb, layout, what you want to build, rough budget, timing. Same-day reply.
- Client
- A short chat
- Output
- Initial scope + visit booking
- 03
On-site measure
We come to you with laser measure and sketchpad. In about an hour we capture every dimension, service location, opening, and floor variation — and listen to how you actually cook, dress, and live in the space.
- Client
- Host us for ~1 hour
- Output
- Measured drawings + brief
- 04
3D Design + Materials
Within 1–2 weeks we deliver a SketchUp 3D model — every cabinet, every drawer, every joint visible from any angle. We also help you choose your finishes and stone. We iterate until you're happy.
- Client
- Review, choose materials, respond
- Output
- 3D model + itemised quote (cabinets + coordinated stone)
An actual SketchUp elevation delivered to a client at this stage. - 05💰 Payment
Deposit
Once you sign off the design, your chosen deposit (see Plans below) is invoiced. We then place panel orders and coordinate stone supply.
- Client
- Sign and deposit
- Output
- Order confirmation + production schedule
- 06
Production
Cabinets are made in our own Sydney cabinetry workshop, with locally-sourced panels. Stone is templated and cut by our stone supplier. Weekly video updates.
- Client
- Sit tight
- Output
- Weekly progress video
- 07💰 Payment
Install & final
Our crew installs cabinets on site (2–5 days). On completion, the stoneworker fits the benchtops. Once you've signed off the handover, the final payment is invoiced. 10-year structural warranty starts.
- Client
- Walk-through + final payment
- Output
- Handover + warranty
Choose the plan that suits your project size and cash flow. Confirmed in writing before deposit.
Plan A · Standard
30% deposit / 70% final
Recommended for small to mid-size projects
Plan B · Balanced
50% deposit / 50% final
For mid-size projects, locks the price earlier
Plan C · Low deposit
10% deposit / 90% final
For larger projects or returning clients
- ·No mid-stage payments.
- ·All variations costed and signed before work — never billed at the end.
- ·Quote includes GST.
- ·Final payment due within 7 days of handover sign-off.
- ·Deposit is non-refundable once production has started.
How much does a custom kitchen usually cost?
[TBD: starting range to be confirmed by user]
How long does the whole project take?
Design 1–2 weeks · Production 3–6 weeks · Install 2–5 days = roughly [TBD] weeks end-to-end.
Can I change the design before signing?
Yes. The SketchUp stage is unlimited revisions until you're happy. Once you sign, changes become 'variations' (costed and signed before work).
Do you work outside the North Shore?
[TBD: service area to be confirmed by user]